Andy Lake, author of the Smart Working Handbook, explains how businesses can avoid being inflexible about flexible working. One of the strange things about the growth of flexible working is that a lot of it isn’t very flexible at all…. Read More ›
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Magic or madness – extending SPL
Sarah Jackson, chief executive of Working Families, looks at the arguments for and against the Chancellor’s plan to extend shared parental leave to grandparents. The Chancellor pulled another rabbit from his hat when he announced plans to extend shared parental… Read More ›
Best bosses offer practical support
Flexibility and culture can only go so far. Employers need to offer help with the practicalities, says Ben Black, managing director of My Family Care. The rubbish written about family-friendly. There’s a lot of it and it’s not particularly helpful. Fundamentally… Read More ›
Embrace millennial reality
Negative judgements on millennial working attitudes are inaccurate and unhelpful, says Aimee De Carcenac, consultant at Alexander Mann Solutions. Take the opportunity to change working culture for everyone and attract the brightest stars. As the creators and deliverers of the… Read More ›
Dads: flexible working is for you
David Dunbar is head of digital workplace transformation at Nationwide Building Society. A long-time advocate and user of flexible working, he says dads should push to work differently. When my son was born, almost 20 years ago, I was working… Read More ›
Tackling the UK’s email epidemic
Email can feel like a spreading disease – impacting productivity and risking the loss of important information. Better handling and filing is the answer says Alec Milton, managing director at Oasys Mail Manager. In a speech delivered at the British… Read More ›
Calculating collaboration ROI: is there another way?
Business travel is a blunt and outdated measure. Organisations need to update the way they gauge return on investment when it comes to collaboration software, says PGi’s Mike O’Boyle. If I asked you to calculate the ROI of your business… Read More ›
At home with customer service
Homeworking for contact centre workers can provide huge benefits if companies prepare their workers and their technology says Content Guru director Martin Taylor. In the last twelve months there has been a surge in interest in contact centre homeworking as… Read More ›
Walking the tightrope: travel time and pay
The European Court of Justice’s ruling on paying mobile workers for their travel time has forced businesses to examine their working processes to avoid falling foul of the law, says Vicky Smith, head of Access Payroll Services at The Access… Read More ›
Flexible working: silver bullet for female retention?
Flexible working is only one of the ingredients needed for female success, says author Inge Woudstra. Gender smart line managers and organisations that understand different ways of working are also vital. Many employers still report difficulties with attracting, retaining and… Read More ›
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